Connect with customers, with AI

Unify all customer feedback in one smart inbox. Elevate your response strategy with AI, ensuring every interaction is personalized, swift, and insightful.
Improve SEO
Build Stronger Relationships
Empower the Frontline
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One Inbox for All

Address all feedback, from Google Reviews to survey responses, in one powerful platform. And witness an increase in customer loyalty and SEO optimization through proactive engagement.

Empower with Feedback

Automatically direct feedback to those who make a difference - from business units to regions, stores, and agents. Our intuitive system directly connects customer voices to the most relevant person, turning insights into motivation while streamlining resolution and enhancing accountability.

Smart Alerts

Stay ahead of customer churn with real-time alerts. Our system identifies critical feedback, enabling timely responses that matter. Turn resolved issue into team motivation, celebrating each customer you win back.

AI-assisted Replies

Revolutionize customer interactions with AI-powered responses. Hyper-personalize every interaction and tackle complex queries with expert precision — all while saving time. Take it a step further by fine-tuning your AI to match your brand's tone and best practices, transforming each response into a chance for a memorable connection.

Productivity, Boosted

Elevate your team's productivity with seamless two-sided translations — feedback automatically appears in your preferred language, and responses can be effortlessly translated back. Personalize every message with a custom signature, ensuring consistency and a personal touch in every interaction.

AI, Made for You

Our AI assistant mirrors your brand’s voice effortlessly, ready from day one. Elevate your communication, making every message resonate with your unique style.

Stay Connected

Keep your customers updated with email notifications. This fosters a space for them to provide more details, express thanks, or rate your service, thereby strengthening the relationship.

Customers in your Pocket

Stay connected on-the-go with our app, available on both App Store and Google Play. Manage customer interactions anytime, anywhere.

Never Miss a Beat

Keep on top of customer interactions with our in-app notifications and reminders. Stay informed and responsive, ensuring every customer is heard.

Discover More

Discover Zapio's other capabilities to enable customer addiction.