Website Privacy Policy

Last update: January 1, 2024
Introduction

Welcome to zapio.eu. We are committed to respecting and protecting your privacy. This Privacy Policy describes how Zapio SRL ("we," "us," "our") collects, uses, and safeguards your personal information. By using this website, you agree to the terms outlined in this Privacy Policy.

Contact Information

For general inquiries or concerns regarding this policy, please contact us at:

  • Organization: Zapio SRL with its registered address at Avenue Louise 231, 1050 Brussels, Belgium
  • Email Address: privacy@zapio.eu
Data Protection Officer

For specific questions related to the protection of your personal data, you can contact our Data Protection Officer at dpo@zapio.eu.

Objectives of Data Processing

We collect and process your personal information for various objectives, including:

  • Provision of services and products
  • Payment processing
  • Distribution of marketing offers
Legal Grounds for Processing

We rely on different legal bases for the collection and processing of personal information, including:

  • Contractual obligations
  • Explicit consent
  • Legitimate interests
Categories of Personal Data Collected

We may collect the following categories of personal data:

  • Names
  • Email addresses
  • Company names
  • IP addresses
  • Device data
  • Browser details
Sources of Personal Data

We collect this data from:

  • Customers
  • End-users
  • Website visitors

We may also acquire your personal information from alternative sources such as social media platforms or data analytics service providers.

Third-Party Involvement

Your data may be handled by third parties, such as:

  • Data analytics providers
  • Customer Relationship Management platforms
Data Retention

We retain your personal data for as long as your account is active, for the specific purposes for which it was collected, or as required by legal obligations and regulations.

Your Rights

You have the right to:

  • Access your personal information
  • Modify your personal information
  • Delete your personal information
  • Limit the processing of your personal information
  • Withdraw your consent at any time
Complaints

You have the right to file a complaint regarding data protection with a supervisory authority.

Provision of Personal Data

In certain instances, the provision of your personal data might be required either by law, contractual obligation, or as a prerequisite to enter into a contract.

Changes to This Policy

This Privacy Policy may be updated periodically. The date of the most recent update is shown at the top of this page.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at privacy@zapio.eu.