From feedback to action in no time

The AI platform to collect more feedback, turn it into actions and superpower decision-making.
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LISTEN

Elevate Your Feedback Collection

Get more insights — from captivating surveys and online review integrations.
Understand

Turn feedback into actions in no time, with AI

Leverage best-in-class natural language processing (NLP) technology to identify key sentiments and themes, uncover trends and driver smarter, data-driven strategies.
Engage

Connect with customers, with AI

Unify all customer feedback in one smart inbox. Elevate your response strategy with AI, ensuring every interaction is personalized, swift, and insightful.

Why us?

We tell you what to do next

We tell you what to do next

We're not just about data; we're about actions. At Zapio, we go beyond waves and colours, we tell you where you need to act next. Together, we transform complex analytics into clear, actionable steps, guiding your journey to success.

We make your life easier

We make your life easier

Experience simplicity in every click. Our platform is a breeze to set up, handles complex organizational uses cases and gives you the freedom of self-service – rapid, agile, and ready for A/B testing, all without the wait or cost of external support. Designed with you in mind, Zapio turns customer experience management into a child’s play.

We share the same passion

We share the same passion

At Zapio, our heartbeat syncs with yours – a shared passion for exceptional customer experiences. Our platform reflects a shared dedication to customer delight, mirroring your own commitment. We support your journey with a constantly evolving product, ensuring every step meets your highest expectations. Together, let's elevate experiences, one satisfied customer at a time.

Secure. Powerful.

At Zapio, we understand the importance of data. This is why our platform runs on world-leading technologies, like Google Cloud Platform and MongoDB and is certified with ISO 27001 and GDPR compliant, ensuring your information is always protected.
Need more information? Feel free to contact us.
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Let’s Enable Customer Addiction Together